Question

Are there any Metrics available regarding Crossware Server Performance?

Answer

Since the launch of the Crossware Mail Signature Service, we have maintained an Uptime of 100% (last reviewed Q3 2018). Each region had an individual up time of 99.8%, but due to the redundancy (via our multi regional service: US, EU and AP) the service was available 100% of the time.

Regarding the delay in email delivery. There is no significant delay introduced by the Crossware Mail Signature Service - over more than 100,000 emails the average delay was 4 seconds across the service.