What are Logs
Logs provide you vital information about the status of your Crossware Mail Signature for Exchange, installation.
Click on 'Admin' which is present on the Crossware Mail Signature menu on your left.
You will find three menu options for logs:
- Service Log
- Cache Update Log
- Application Log
Let us understand each of them in detail:
The 'Service Log' will provide you detailed information about your installation. Following is an overview about each component.
Tells you the name of the Exchange Server which is available in your region.
Informs you whether the Service is UP or DOWN.
Tells you whether your license is valid and active or has expired.
This is version of Crossware Mail Signature that has been installed
This will tell you the number of email users within your organization whom you an approved have license for.
The number of users for which you have purchased for Crossware Mail Signature.
Shows you the current license key which is mapped to your AD.
Shows the Date and Time stamp of the recent cache refresh.
Cache ID is the counter which tells you the number of times your cache has been refreshed to adjust the changes that you have made. These changes could be minor adjustments to existing signature configurations or design of new rules, lookups etc.
This is a hash table ID which has been used to implement the cache.
Tells you the overall health of your the Crossware Installation.
Cache Update Log
Here you can see the details of cache updates:
Updated log information on Mail Signature processing.