Crossware Mail Signature supports connectivity to LDAP sources. This can pose problems if the LDAP source suffers an outage or a network connectivity issue, which can result in issues when sending email messages.

Crossware Mail Signature now supports caching all look-ups in the Lookup Configuration for all users in the address book, for a group of users or an individual user. The generation of the cache is performed by the esig task.



The cache can be built and commands issued from the console.

load esig builduserview

This command will generate and maintain a look-up for all entries in the address book:

load esig builduserview

This command will generate only look-ups for an individual user or group of users:

e.g.

load esig builduserview david spence

or

load esig builduserview CWSignatureGroup

To maintain the cached look-up a program document must be created to check for changes.


NB. Care should be taken to ensure that the cache for an individual user is not generated/maintained on multiple servers to minimise replication conflicts.